If there is a problem with your order, please contact us immediately at info@kanoe.us or call 406-333-0388 so we can promptly resolve it for you.
Items in original condition may be returned within 30 days of delivery for a full merchandise refund. Merchandise must be returned in unused, like-new condition.
Important note: Except in cases where the return is the result of a shipping error or the item arrives damaged or defective, original shipping charges are non-refundable and return shipping fees are the responsibility of the sender.
Return Instructions: Items purchased from www.kanoe.us or through KANOE’s catalogs cannot be returned to stores. To return an item(s), please pack it carefully and send to: 525 Railway, Suite 101, Whitefish, MT 59937 USA. If you have any questions, contact us directly at info@kanoe.us.
Return Policy Basics: Merchandise in unused, like-new condition must be returned within 30 days of delivery. A refund can only be issued to the original credit card used for purchase.
All returns must include the Customer Receipt
Returns without a sales receipt: If you made your purchase in the past 30 days by credit, debit, or check we may be able to look up your receipt for you.
Damaged Items and Shortage Claims: Please inspect all merchandise immediately upon receipt. Any damaged or missing items must be reported within 30 days of delivery.
Gift Cards: Gift Cards cannot be exchanged or returned for cash, credit or check.
Special Order Merchandise: No returns on c
ustom made products
Questions? If, at any time, you have questions about returning an item purchased from KANOE LLC, please call us at 406-333-0388 or write to us at info@kanoe.us
KANOE LLC will only accept the return of merchandise purchased directly from KANOE LLC.